Terms of Service:
Last Updated: April 21st, 2024
Welcome to The Mowing Panda’s website (the "Website"), operated by Great Name LLC ("us," "we," or "our").
Please carefully read these Terms of Service ("Terms") before using the Website. Your access to and use of the Website signifies your acceptance of these Terms. If you do not agree with these Terms, please refrain from using the Website.
We provide lawn care services subject to the following terms and conditions. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
User Accounts and Newsletter
Account Creation: To access certain features of the Website, you may need to create an account. You agree to provide accurate information during registration and to keep your account information up to date.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any actions taken under your account.
Newsletter Subscription: By submitting your email for our newsletter, you consent to receive electronic communications from us. You can opt out of these communications at any time.
Intellectual Property Rights
Prohibition of Unauthorized Use: Content provided on The Mowing Panda's Website, including but not limited to text, graphics, images, video, and audio, is the property of Great Name LLC or is used with permission. You are expressly prohibited from copying, downloading, reproducing, selling, licensing, or exploiting any Website content without our prior written consent.
Links and Sharing: You are not permitted to share links to content within protected Member Sites without our express written consent.
Enforcement: Violation of these terms may result in legal action, including but not limited to civil, criminal, and injunctive redress. We reserve the right to enforce our intellectual property rights to the fullest extent of the law.
Links to Third-Party Websites
The Website may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services.
Disclaimer
Accuracy: We strive to provide accurate and up-to-date information on the Website, but we do not warrant the accuracy, completeness, or reliability of any content.
Use at Your Own Risk: Your use of the Website is at your own risk. We are not responsible for any damage or loss resulting from your use of the Website or reliance on its content.
User Responsibilities:
Accurate Information: You agree to provide accurate and complete information when requesting services.
Payment: Services must be paid for by debit or credit card through our online customer portal or over the phone. Full details are available on our FAQ page.
Services
Description: We offer various lawn care services as described on our Services page.
Scheduling: Services are scheduled based on availability and may be subject to weather conditions.
Green Bliss Guarantee
We stand behind our work with the Green Bliss Guarantee. If you are not satisfied with the quality of our service, we pledge to make it right, which includes a re-service and a full refund. Conditions apply, and this guarantee is subject to change without notice.
Eligibility
Our services are available to residents and businesses in the Sarasota area and surrounding communities. Service availability may vary, so please contact us to confirm we can serve your location.
No Contracts
We do not require long-term contracts for residential services, offering flexibility and convenience. However, commercial and HOA clients may be subject to service contracts to ensure consistent quality and service.
Seasonal Service Adjustments and Leaf Removal Charges
Seasonal Adjustments to Service Schedule: The Mowing Panda is committed to providing exceptional lawn care services throughout the year. Recognizing the changing needs of your lawn across seasons, we adjust our service schedule to best suit these requirements. After the growing season concludes, our services switch to a biweekly schedule. This adjustment ensures that your lawn remains well-maintained and prepared for the varying conditions each season presents.
Leaf Cleanup and Removal Services: In addition to our biweekly mowing services during the post-growing season, The Mowing Panda offers leaf cleanup as part of our commitment to keeping your outdoor spaces pristine. Understanding that leaf accumulation can vary, we provide flexible options for leaf removal:
Leaf Removal With Us: For a nominal fee of $5 per bag, we will collect and remove the leaves from your property, ensuring a clean and tidy outdoor area.
Curb-Side Leaf Bagging: Alternatively, if you prefer not to incur the additional leaf removal fee, we can bag the leaves and leave them at the curb for municipal pickup.
Incorporation into Service Agreements
These seasonal service adjustments and leaf cleanup charges will be clearly outlined in your service agreement to ensure transparency and avoid any surprises. We believe in keeping our clients informed and providing options that best meet their needs and preferences.
By agreeing to our Terms of Service, you acknowledge and accept these seasonal adjustments and the associated charges for leaf removal. We are dedicated to providing you with flexible, reliable, and high-quality lawn care services throughout the year.
Liability
The Mowing Panda is fully insured for your peace of mind. However, our liability is limited to the scope of services provided and does not cover indirect damages.
Cancellations and Refunds
Cancellation policies and any applicable refunds will be outlined in the service agreement.
Indemnification
You agree to indemnify and hold harmless The Mowing Panda from any claims arising from your use of our services.
Privacy
Your privacy is important to us. Please review our Privacy Policy Page for information on how we collect and use personal data.
Limitation of Liability
In no event shall Great Name LLC be liable for any indirect, incidental, special, consequential, or punitive damages, arising out of or in connection with your use of the Website.
Changes to Terms
We reserve the right to modify these Terms at any time without notice. It is your responsibility to review these Terms periodically for changes.
Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Florida.
Dispute Resolution and Arbitration
To expedite resolution and reduce the cost of any dispute, controversy, or claim related to these Terms ("Dispute"), you and Great Name LLC agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one party to the other. You and Great Name LLC agree that any arbitration will be conducted in the state of Florida and that any arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the American Arbitration Association.
Limitation Period
You agree that any claim you may have arising out of or related to your relationship with Great Name LLC must be filed within one year after such claim arose; otherwise, your claim is permanently barred.
Severability
If any provision or part of a provision of these Terms is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
Force Majeure
Great Name LLC shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Great Name LLC's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
Data Protection and Privacy
We are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of data protection legislation in the U.S. For more information, please see our Privacy Policy.
Explicit Provisions for Service Suspension/Termination
We reserve the right to suspend or terminate your account and access to our services without notice and liability, including, without limitation, if we believe you have breached these Terms, if you create risk or possible legal exposure for us, or if our provision of the services to you is no longer commercially viable.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of us becoming aware of the breach.
Contact Us
If you have any questions about these Terms, please contact us at support@themowingpanda.com.