Frequently Asked Questions (FAQs)

To access the Panda Portal, you’ll need to have at least one completed service with us. Click the link on one of your receipts, head over to the “My Profile” section, and switch on the toggle for User Login.

For most lawns, we recommend biweekly service as the best balance of cost and maintenance. It keeps your lawn looking great without unnecessary visits. During peak growing season in summer, some homeowners prefer weekly mowing for a more manicured look, but biweekly service remains the most efficient and cost-effective choice year-round.

At The Mowing Panda, we have streamlined our payment process to make it as convenient and secure as possible for you. For all our services, we only accept debit and credit card payments.

To make a payment, you have a couple of convenient options:

• Panda Portal:

  Current customers can utilize our Online Panda Portal and view your invoices – all at your fingertips. Simply log in to your account on our website to access these features.

• Phone Payment:

  Call us at (941) 307-2632, so we can securely process your payment and put your card on file for future services over the phone.

Most lawns do best with a heavy watering once a week, especially if it’s early in the morning (around 4–8 AM). If you’re unsure how long to run each zone, 20–30 minutes is a good starting point.

The main thing we ask is that your sprinklers run the day after your service, especially if we’ve applied fertilizer—it helps the nutrients absorb properly.

Absolutely! At The Mowing Panda, we understand that your lawn's needs don't stop when the growing season does. That's why our expert lawn care services are available year-round, ensuring your lawn stays healthy and beautiful no matter the season.

For more information on our year-round services and to get started with The Mowing Panda, visit our Services page or contact us directly.

Yes, we proudly offer our lawn care services to Commercial Properties and HOA Communities. These specialized services are designed with contracts to ensure clear expectations and satisfaction.

For inquiries about Commercial or HOA Services, please reach out to us for personalized assistance and to discuss your specific needs at hello@themowingpanda.com.

If you notice any issues with your service, please email us immediately at support@themowingpanda.com.

For the most effective assistance, please include a detailed description of the problem and attach relevant photos.

Customer satisfaction is our priority, and we'll address any concerns promptly.