Frequently Asked Questions (FAQs)

Accessing your Panda Portal is quick and easy! Just follow these simple steps:

Step 1: Ensure We Have Your Email

For a smooth login process, we must have your email on file. You can get your email on file with us in one of three ways:

• Fill out the form on our “Contact Us” page.

• Email us your contact information to hello@themowingpanda.com.

• Call us to provide your information at (941) 307 - 2632.

Step 2: Access the Panda Portal

Find the link to the Panda Portal in our website’s header and here.

Step 3: Register for First-Time Access

If this is your first time using the Client Portal:

1. At the bottom of the login page, click on “Register”.

2. Use your email address that we have on file.

3. Create a password to complete your registration.

Forgot Your Password?

No problem! Reset your password on the Panda Portal login page by clicking on “Forgot Password?”.

Need Further Assistance?

Should you encounter any issues or require additional help, whether it's to log in, register your email, or any other concerns, our support team is here to assist you. Please don’t hesitate to reach out to us at support@themowingpanda.com.

The frequency depends on various factors, including grass type, season, and lawn health. We typically recommend weekly service during the summer growing season, and bi-weekly service during the rest of the year.

At The Mowing Panda, we have streamlined our payment process to make it as convenient and secure as possible for you. For all our services, we only accept debit and credit card payments.

To make a payment, you have a couple of convenient options:

• Panda Portal:

  Current customers can utilize our Online Panda Portal and view your invoices – all at your fingertips. Simply log in to your account on our website to access these features.

• Phone Payment:

  Call us at (941) 307-2632, so we can securely process your payment and put your card on file for future services over the phone.

Absolutely! At The Mowing Panda, we understand that your lawn's needs don't stop when the growing season does. That's why our expert lawn care services are available year-round, ensuring your lawn stays healthy and beautiful no matter the season.

For more information on our year-round services and to get started with The Mowing Panda, visit our Services page or contact us directly.

Yes, we proudly offer our lawn care services to Commercial Properties and HOA Communities. These specialized services are designed with contracts to ensure clear expectations and satisfaction.

For inquiries about Commercial or HOA Services, please reach out to us for personalized assistance and to discuss your specific needs at hello@themowingpanda.com.

If you notice any issues with your service, please email us immediately at support@themowingpanda.com.

For the most effective assistance, please include a detailed description of the problem and attach relevant photos.

Customer satisfaction is our priority, and we'll address any concerns promptly.